09-25-2013 07:54 PM
I earned spendable kash (20.00) with my last order, which was only received 10 days ago and my SK expired with no warning.
I checked my account and packging slip and there was no stated expiration dated.
Contacted CS and he told me it expired on 09/24/13 at 11:59pm and I could earn coupons in the arcade!
What a response ! It had nothing to due with the question, I just want my Spendable Kash Credit which was mine!! It was not some freebie or coupon I earned i!
I normally love HSN, but for gosh sakes I would have spent over 20.00 and the way CS treated me was not the normal way HSN conducts business!
09-26-2013 02:52 PM